Shipping policy
Effective Date: July 2026
At Versa Yoga, we know you're excited to begin your practice with your new mat. Our goal is to process and deliver every order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 1–3 business days after your purchase is placed.
Orders are processed Monday through Friday, excluding major U.S. holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
From time to time, Versa Yoga may offer free shipping promotions. These offers will be clearly displayed on our website when available.
Estimated Delivery Times
Estimated delivery times after your order ships:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping: Available at checkout (where applicable)
Please note that these are estimates and are not guaranteed delivery dates.
International Shipping
We currently do not ship to select international destinations. Coming Soon!
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Please allow up to 24 hours for tracking information to update after your package has been shipped.
Shipping Delays
While we work hard to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
- Weather
- Carrier delays
- Customs inspections
- High shipping volumes
- Natural disasters
- Supply chain disruptions
Versa Yoga is not responsible for delays caused by shipping carriers or events outside our control.
Incorrect Shipping Information
Please verify your shipping address before placing your order.
Versa Yoga is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, please contact us immediately at support@versayoga.com. We will do our best to update your order before it ships.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the damaged packaging
- Photos of the product
If your package appears lost, please contact us and we will work with the shipping carrier to investigate and help resolve the issue.
Multiple Shipments
In some cases, orders containing multiple products may arrive in separate shipments.
If this occurs, you will receive separate tracking information for each package.
Questions?
If you have any questions about your order or shipping, we'd be happy to help.
Email: support@versayoga.com
Website: www.versayoga.com
Our Promise
Every Versa Yoga order is carefully inspected before it leaves our warehouse. We want your mat to arrive ready to support your practice from the very first use.
If something isn't right, we'll work with you to make it right.